Privacy Policy

Last Updated: July 27, 2026

This Privacy Policy describes how ZURAMEDIA LTD (“Zuramedia”, “we”, “our”, or “us”) collects, uses, stores, shares, transfers, and protects your personal information when you visit our website, purchase our products or services, attend our events, communicate with us, or otherwise interact with our business.

By accessing our website or using our products or services, you acknowledge that your personal information may be processed in accordance with this Privacy Policy.

1. Company Information

ZURAMEDIA LTD is a company incorporated in England and Wales under company number 09866544.

Registered Office

41 Devonshire Street, Ground Floor
London
W1G 7AJ
United Kingdom

Email: info@zuramedia.com

2. Information We Collect

Depending on how you interact with us, we may collect personal information including:

  • Name

  • Email address

  • Telephone number

  • Billing and mailing address

  • Company or business information

  • Purchase history

  • Customer support communications

  • Event registrations

  • Marketing preferences

  • Technical information such as IP address, browser type, operating system, device identifiers, cookies, analytics data, and website usage information

  • Any other information voluntarily provided through forms, emails, surveys, webinars, coaching sessions, consulting engagements, events, or customer support

Providing information is voluntary; however, failure to provide requested information may prevent us from providing certain products or services.

3. How We Use Personal Information

We may collect, use, process, store, analyze, and otherwise handle personal information for legitimate business purposes, including:

  • Providing products and services

  • Processing payments

  • Delivering digital products

  • Managing customer accounts

  • Scheduling coaching or consulting sessions

  • Registering event participants

  • Providing customer support

  • Improving our products, services, and website

  • Personalizing user experiences

  • Sending transactional communications

  • Sending newsletters, educational content, promotional offers, and marketing communications where permitted by applicable law

  • Conducting analytics, reporting, and business intelligence

  • Detecting, preventing, and investigating fraud, abuse, unauthorized activity, chargebacks, and security incidents

  • Protecting our legal rights and business interests

  • Enforcing agreements

  • Complying with legal, regulatory, tax, accounting, contractual, and compliance obligations

  • Any other purpose reasonably related to operating, improving, protecting, marketing, financing, or administering our business

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics technologies, advertising technologies, remarketing tools, and similar technologies to improve website functionality, personalize user experiences, analyze website traffic, measure advertising effectiveness, maintain security, and improve our products and services.

You may control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Marketing Communications

Where permitted by applicable law, we may send newsletters, educational content, promotional offers, invitations, product announcements, and other marketing communications.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails or by contacting us directly.

We may continue sending communications necessary for customer service, account administration, purchases, legal notices, security, or contractual obligations.

6. Payment Processing

Payments are processed through independent third-party payment providers.

Zuramedia does not store complete payment card information on its own servers.

Payment providers process payment information according to their own privacy policies, contractual obligations, security procedures, and applicable legal requirements.

7. Sharing Personal Information

We may disclose, transfer, or otherwise make personal information available to trusted third-party service providers, contractors, affiliates, professional advisers, business partners, financial institutions, payment processors, cloud providers, website hosts, customer support providers, email service providers, analytics providers, advertising platforms, insurers, auditors, government authorities, legal advisers, collection agencies, or other organizations where reasonably necessary to operate, secure, improve, finance, market, administer, protect, or transfer our business, or where otherwise permitted or required by applicable law.

We may also disclose personal information where reasonably necessary to:

  • comply with applicable law or legal process;

  • enforce our agreements;

  • investigate suspected fraud or unlawful conduct;

  • recover unpaid amounts;

  • protect our customers, employees, contractors, or business;

  • defend legal claims;

  • protect our legal rights or property;

  • facilitate a merger, acquisition, financing, restructuring, investment, or sale of all or part of our business or assets.

We do not sell personal information for direct marketing purposes.

8. International Data Transfers

Your personal information may be processed, transferred, or stored in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be implemented to protect transferred personal information.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide products and services;

  • maintain customer relationships;

  • comply with legal, tax, accounting, and regulatory obligations;

  • maintain business records;

  • investigate complaints;

  • prevent fraud;

  • resolve disputes;

  • enforce contractual rights;

  • defend legal claims;

  • protect our legitimate business interests.

Information may be retained after the end of our relationship where permitted or required by applicable law.

10. Security

We implement reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information.

However, no website, network, cloud platform, database, electronic transmission, storage system, or security measure can guarantee absolute security.

Accordingly, while we take reasonable steps to protect information, we do not guarantee that unauthorized access, disclosure, misuse, alteration, loss, theft, destruction, cyberattacks, malware, ransomware, system failures, third-party security incidents, or other security events will never occur.

To the fullest extent permitted by applicable law, ZURAMEDIA LTD disclaims liability for security incidents or unauthorized access arising from events beyond our reasonable control.

11. Your Rights

Where provided by applicable law, you may request access to certain personal information, request correction of inaccurate information, request deletion where applicable, object to certain processing activities, withdraw consent where consent is the legal basis for processing, or exercise other rights available under applicable law.

We reserve the right to verify your identity before processing any request.

12. Third-Party Websites

Our website may contain links to third-party websites, applications, software, products, or services.

We do not own, operate, or control third-party platforms and are not responsible for their privacy practices, security, availability, content, products, services, or policies.

Your interactions with third-party providers are governed solely by their own terms and privacy policies.

13. Children’s Privacy

Our website, products, services, coaching programs, consulting services, memberships, and events are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under the age of 18.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ZURAMEDIA LTD shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, economic, business, or loss-of-profit damages arising out of or relating to this Privacy Policy, the collection, processing, storage, transfer, disclosure, or use of personal information, the operation of this website, or the use of any products or services.

Nothing in this Privacy Policy excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

15. Changes to this Privacy Policy

We reserve the right to modify, update, replace, amend, or discontinue this Privacy Policy at any time, with or without prior notice, to reflect changes in our business operations, legal requirements, technology, security practices, or internal procedures.

The most current version will always be published on this website and becomes effective immediately upon publication unless otherwise stated.

Your continued use of our website, products, or services following publication of an updated Privacy Policy constitutes acknowledgment of the revised Privacy Policy.

16. Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise any rights available under applicable law, please contact:

ZURAMEDIA LTD
Company No. 09866544

41 Devonshire Street, Ground Floor
London
W1G 7AJ
United Kingdom

Email: info@zuramedia.com