Last Updated: January 27, 2026
These Terms and Conditions (“Terms”) govern your access to and use of the website, products, services, events, coaching, consulting, memberships, and digital content provided by ZURAMEDIA LTD (“Zuramedia”, “we”, “our”, or “us”).
By accessing our website or purchasing any product or service, you agree to be bound by these Terms.
1. Company Information
ZURAMEDIA LTD is a company incorporated in England and Wales under company number 09866544.
Registered Office
41 Devonshire Street, Ground Floor
London, United Kingdom
W1G 7AJ
Email: info@zuramedia.com
2. Our Products and Services
Zuramedia provides educational products and business services, including but not limited to:
Online training programs
Digital courses
Books and educational materials
Coaching services
Consulting services
Live webinars
Workshops
Conferences and events
Membership programs
Downloadable resources
Other educational products and services
Descriptions, pricing, and features for each product or service are displayed on the applicable sales page and form part of your purchase.
3. Educational Purpose
Our products and services are provided for educational and informational purposes only.
Nothing provided by Zuramedia should be interpreted as legal, financial, tax, accounting, investment, medical, or other regulated professional advice.
You remain solely responsible for your own business decisions and actions.
4. Results Disclaimer
Every customer starts from a different position and applies information differently.
For this reason, we do not guarantee any specific outcome, including business growth, revenue, income, profits, customers, leads, or other financial results.
Any examples, testimonials, or case studies presented by Zuramedia are provided to illustrate the experiences of particular customers and should not be interpreted as promises or guarantees of future performance.
5. Orders and Payment
Payment is due at the time of purchase unless an installment plan or subscription is offered.
Where installment payments are selected, you agree to make each scheduled payment until the purchase has been paid in full.
Failure to complete scheduled payments may result in suspension or termination of access to products, coaching, consulting, memberships, events, or other purchased services until your account has been brought up to date.
Payments are processed securely through authorized third-party payment providers.
6. Refund Policy
Unless a different refund policy is clearly stated on the applicable sales page, the following policy applies.
Customers may request a refund within fourteen (14) days of the original purchase date by contacting:
Refund requests are reviewed in accordance with the specific product or service purchased.
Where personalized coaching, consulting, strategy sessions, or other one-to-one services have already been delivered, refunds may not be available for those completed services.
If a refund is approved, access to associated digital products, memberships, coaching materials, bonuses, or online content may be removed.
Approved refunds are generally processed within thirty (30) days.
Some live events, deposits, or limited-capacity services may have separate refund terms that will be disclosed before purchase.
7. Coaching and Consulting
Coaching and consulting services are delivered according to the package purchased.
Customers are responsible for attending scheduled sessions.
If you are unable to attend a scheduled session, you should notify us as early as reasonably possible.
Rescheduling requests are handled at our discretion and subject to availability.
8. Events
Zuramedia may organize live or virtual events, workshops, seminars, conferences, masterminds, or educational experiences.
Specific event information, attendance requirements, cancellation policies, transfer options, and refund policies may vary depending on the event and will be communicated before purchase.
By attending an event, you agree to comply with reasonable instructions provided by our team to ensure a safe and productive experience for all participants.
9. Memberships and Recurring Services
Some products or services may be offered on a recurring subscription basis.
By purchasing a subscription, you authorize recurring payments until your subscription is cancelled.
You may cancel future renewals according to the instructions provided with your subscription.
Cancellation will stop future billing but will not normally result in refunds for charges already processed unless required by law or expressly stated otherwise.
10. Intellectual Property
All content made available by Zuramedia remains the intellectual property of ZURAMEDIA LTD unless otherwise stated.
This includes, without limitation:
Courses
Videos
Books
PDFs
Templates
Worksheets
Audio recordings
Presentations
Graphics
Branding
Logos
Written materials
Downloads
Software and digital resources
Purchasing a product grants you a limited, personal, non-exclusive, non-transferable license to use the purchased materials for your own personal or internal business use.
No ownership rights are transferred through your purchase.
11. Acceptable Use
You agree not to:
Share your account with others.
Copy, reproduce, or distribute our materials without permission.
Sell or sublicense our content.
Upload our materials to public websites or file-sharing platforms.
Use our products or services for unlawful purposes.
Attempt to interfere with the operation or security of our website or systems.
We reserve the right to suspend or terminate access where these Terms are materially breached or where fraudulent or abusive activity is identified.
12. Recordings and Photography
Our coaching sessions, webinars, workshops, conferences, and events may be recorded or photographed.
By attending these activities, you acknowledge that photographs, audio recordings, or video recordings may include your participation.
These recordings may be used by Zuramedia for educational, promotional, marketing, or archival purposes, unless otherwise prohibited by applicable law.
13. Website Availability
We strive to maintain uninterrupted access to our website and online services.
However, we cannot guarantee continuous availability and may temporarily suspend access for maintenance, upgrades, security reasons, or circumstances beyond our reasonable control.
14. Third-Party Services
Our website or services may include links to or integrations with third-party websites, software, or platforms.
We are not responsible for the availability, content, security, or practices of third-party services.
Your use of third-party services is governed by their own terms and policies.
15. Privacy
Our collection and use of personal information is governed by our Privacy Policy, which forms part of your use of our website and services.
16. Limitation of Liability
To the fullest extent permitted by applicable law, ZURAMEDIA LTD shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to your use of our website, products, or services.
Nothing in these Terms excludes or limits liability where such limitation would be unlawful.
17. Changes to These Terms
We may update these Terms from time to time.
The most recent version will always be published on our website.
Your continued use of our website or services following any updates constitutes acceptance of the revised Terms.
18. Contact Us
If you have any questions regarding these Terms and Conditions, please contact:
ZURAMEDIA LTD
Company No. 09866544
41 Devonshire Street, Ground Floor
London, United Kingdom
W1G 7AJ
Email: info@zuramedia.com
19. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales.
Any dispute arising out of or relating to these Terms or the use of our website, products, or services shall be subject to the exclusive jurisdiction of the courts of England and Wales.